{"schemaVersion":"eor-provider-answers-v1","snapshotAt":"2026-09-28","providerId":"oyster","scope":"global_provider_documentation","industryBenchmark":{"currency":"USD","payrollBase":6000,"illustrativeSalary":5000,"illustrativeEmployerCosts":1000,"fxOnSalary":100,"fxOnEmployerCosts":20,"annualFxAtBenchmark":1440,"reportedTypicalFxRange":[0.015,0.03],"fxRate":0.02,"lifecycleFeeAllowanceRate":0.01,"highFxRate":0.04,"basis":"Illustrative monthly salary plus employer costs; FX applies only to amounts actually converted. The lifecycle allowance is an annualised budgeting reserve, not a monthly tariff.","provenance":{"type":"publisher_industry_estimate","providedAt":"2026-09-26","claim":"Publisher reports typical FX of 1.5–3%, using 2% as the planning benchmark, and lifecycle fees at an equivalent 1%, and reports some low-cost providers reaching 4% FX. No independently measured industry sample supplied."},"actualProviderRatesEstablished":false,"examples":[{"label":"USD 599 management fee at the benchmark","managementFee":599,"fx":120,"lifecycleAllowance":60,"estimatedProviderFee":779},{"label":"USD 199 management fee at the benchmark","managementFee":199,"fx":120,"lifecycleAllowance":60,"estimatedProviderFee":379},{"label":"USD 199 management fee with 4% FX","managementFee":199,"fx":240,"lifecycleAllowance":60,"estimatedProviderFee":499}]},"publicationPolicy":"Owner authorised selected pending facts for publication; original Atlas approval and source-check dates retained. No database statuses or regional scores changed.","answers":[{"id":"oyster-fit","providerId":"oyster","questionId":"fit","question":"Who is this provider good for?","factIds":["ww-fact-146427785bd31de74394dea9aecafa87e1eaa6dc58b820c453aa036c08211714","country-completion-oyster-global-eor_specialist_service"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Buyer size, hiring pattern, risk tolerance, hard exclusions and evidence for each recommendation.","shortAnswer":"A fit for buyers seeking country-specialist support and documented employment workflows. Compare annual commitment and deposit terms against the intended hiring duration.","evidence":[{"id":"ww-fact-146427785bd31de74394dea9aecafa87e1eaa6dc58b820c453aa036c08211714","providerId":"oyster","key":"research.eor_fee","countryCode":null,"answer":"Advertises USD 699 per employee monthly, with annual discounts and no minimum headcount. Employment costs remain additional.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-e9a21fc58a905618b826e86cf81c"],"sources":[{"id":"ww-source-e9a21fc58a905618b826e86cf81c","url":"https://www.oysterhr.com/pricing","title":"Oyster Pricing | Transparent, Compliant Global Hiring","publisher":"Oyster"}]},{"id":"country-completion-oyster-global-eor_specialist_service","providerId":"oyster","key":"research.eor_specialist_service","countryCode":null,"answer":"Oyster describes country specialists for onboarding and specialist-managed exits, with local-currency payroll, employee payslips, payroll reports, leave and expense workflows. Published service features do not establish measured resolution times.","checkedAt":"2026-09-22T10:04:23.000Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["country-completion-source-oyster-eor"],"sources":[{"id":"country-completion-source-oyster-eor","url":"https://www.oysterhr.com/product/employer-of-record","title":"Oyster EOR service and specialist support","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-cost","providerId":"oyster","questionId":"cost","question":"What is the real-world monthly provider fee?","factIds":["oyster-eor_fee-v1","ww-fact-1193995db3762d9b950c2da486e2253bcbd03a53dd57afc7c2d523a76074c7ca","ww-fact-de9798e60117a86b67128231460a215a5b76ba7d38a3991a38422b4567a870c7"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"A dated country quote and reconciled invoice: management, FX, recurring extras and one-off fees amortised over a stated term; salary, statutory costs and deposits separate.","shortAnswer":"USD 699 monthly management fee; USD 879 estimated real-world provider fee using our 2% FX and 1% other-fee benchmark on USD 6,000 converted payroll. The same benchmark applies to all four comparison providers. These allowances are estimates, not confirmed supplier tariffs. Salary, employer costs and refundable deposits are separate.","evidence":[{"id":"oyster-eor_fee-v1","providerId":"oyster","key":"eor_fee","countryCode":null,"answer":"Published monthly management fee: USD 699 per employee. Per employee/month; annual discounts available","checkedAt":"2026-09-11T14:00:00.000Z","atlasApproval":"pending","evidenceType":"documented_provider_statement","sourceIds":["oyster-pricing"],"sources":[{"id":"oyster-pricing","url":"https://www.oysterhr.com/pricing","title":"Oyster pricing","publisher":"Oyster"}]},{"id":"ww-fact-1193995db3762d9b950c2da486e2253bcbd03a53dd57afc7c2d523a76074c7ca","providerId":"oyster","key":"research.annual_commitment","countryCode":null,"answer":"Annual EOR seats are prepaid, non-refundable and reusable for replacements. Invoice terms are net 30; quarterly or semiannual billing costs more. The help page promises annual renewal increases of at most 5%.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-ce8898c2caf40e62aa26ecf059d1"],"sources":[{"id":"ww-source-ce8898c2caf40e62aa26ecf059d1","url":"https://support.oysterhr.com/hc/en-us/articles/13566621374353-What-is-Oyster-Scale-and-how-does-it-work","title":"How Does EOR Annual Work? – Oyster Help Center","publisher":"Oyster"}]},{"id":"ww-fact-de9798e60117a86b67128231460a215a5b76ba7d38a3991a38422b4567a870c7","providerId":"oyster","key":"research.addons","countryCode":null,"answer":"Benefits packages, visas, salary insights and project HR advice are add-ons. People Partner advice is listed at USD 300 hourly.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-e9a21fc58a905618b826e86cf81c"],"sources":[{"id":"ww-source-e9a21fc58a905618b826e86cf81c","url":"https://www.oysterhr.com/pricing","title":"Oyster Pricing | Transparent, Compliant Global Hiring","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-fx","providerId":"oyster","questionId":"fx","question":"What does currency conversion actually cost?","factIds":["ww-fact-497f4b539568826f77229e7d7dcfbec4097a26559daed3572f3bc0120aca112f","ww-fact-b6761018bcf25e8362de5e15da0b22b179cf70af17036039b94cfb3dd9a8770b"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Currency pair, converted base, benchmark and timestamp, applied rate, markup, rate-lock timing, payment route and same-currency alternative.","shortAnswer":"Oyster confirms a conversion charge when invoice and contract currencies differ. The exact margin is not established in the mapped evidence.","evidence":[{"id":"ww-fact-497f4b539568826f77229e7d7dcfbec4097a26559daed3572f3bc0120aca112f","providerId":"oyster","key":"research.fx","countryCode":null,"answer":"Pricing page confirms a conversion charge when invoice and contract currencies differ. The linked detailed FX article redirected to login; exact margin remains unverified.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-e9a21fc58a905618b826e86cf81c"],"sources":[{"id":"ww-source-e9a21fc58a905618b826e86cf81c","url":"https://www.oysterhr.com/pricing","title":"Oyster Pricing | Transparent, Compliant Global Hiring","publisher":"Oyster"}]},{"id":"ww-fact-b6761018bcf25e8362de5e15da0b22b179cf70af17036039b94cfb3dd9a8770b","providerId":"oyster","key":"research.deposit_and_fx_contract_detail","countryCode":null,"answer":"February 2025 customer terms give Oyster a security interest in deposits and state they are held for its own benefit until amounts owing are cleared; this is not a disclosed segregated client-money guarantee. Terms permit the exchange rate and fees supplied by a currency exchange when payment currencies differ; monthly invoices disclose the rate but no fixed universal margin is established.","checkedAt":"2026-09-15T21:38:28.544055Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-f791502d2ac4a17707735f5f44e5"],"sources":[{"id":"ww-source-f791502d2ac4a17707735f5f44e5","url":"https://app.oysterhr.com/legal-notices/terms","title":"Oyster · App","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-cash","providerId":"oyster","questionId":"cash","question":"How much cash is needed upfront and when is it returned?","factIds":["ww-fact-0cac0f50d4eeeb2a288e0ba4265ef22b001efe266456e363da5dab69de9aa200","ww-fact-cb79a89921b4ce4b4e2b22eb2dce5e0115cdbcf82ebc3fee97dad6c576e2da67"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Deposit basis and triggers, payroll prefunding, due dates, refund conditions and deadline, custody protection and a worked cash timeline.","shortAnswer":"Guidance normally requires one month of total service cost, potentially more. Deposit return is described as a credit after settled costs, with cash refund conditions.","evidence":[{"id":"ww-fact-0cac0f50d4eeeb2a288e0ba4265ef22b001efe266456e363da5dab69de9aa200","providerId":"oyster","key":"research.deposit_calculation","countryCode":null,"answer":"Normally requires one month of total service cost including salary, recurring variable pay, employer costs and platform fee; more may be required. The deposit can fund payroll after customer payment issues.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-269bcdf225720c0c359a9a3dde70"],"sources":[{"id":"ww-source-269bcdf225720c0c359a9a3dde70","url":"https://support.oysterhr.com/hc/en-us/articles/34221683638289-Why-is-a-deposit-required","title":"Why is a deposit required? – Oyster Help Center","publisher":"Oyster"}]},{"id":"ww-fact-cb79a89921b4ce4b4e2b22eb2dce5e0115cdbcf82ebc3fee97dad6c576e2da67","providerId":"oyster","key":"research.deposit_return","countryCode":null,"answer":"Help centre describes a credit note usually 60 days after the employment end, subject to settled invoices, with possible further delay. Credits offset invoices; cash refunds are offered when no team members remain.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-5de730354a70357d7967b1caed72"],"sources":[{"id":"ww-source-5de730354a70357d7967b1caed72","url":"https://support.oysterhr.com/hc/en-us/articles/34395433312785-When-is-the-refundable-deposit-returned","title":"When is the refundable deposit returned? – Oyster Help Center","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-coverage","providerId":"oyster","questionId":"coverage","question":"Can I hire this person in this country?","factIds":["ww-fact-f24dbca278df2b413c01a55a19b1d07349b87ef10de645e5a9f489a0fbf9f6b9","ww-fact-82a66fe634e3741a1316dc5d3502d1ff4156131ee291e0a5a4d0bbedad636e59"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Country, role, nationality/right to work, visa route, collective agreement, restrictions and a current eligibility confirmation.","shortAnswer":"Oyster markets EOR in 120+ countries. Confirm the exact employment product, role and legal employer for the target hire.","evidence":[{"id":"ww-fact-f24dbca278df2b413c01a55a19b1d07349b87ef10de645e5a9f489a0fbf9f6b9","providerId":"oyster","key":"research.eor_scope","countryCode":null,"answer":"Markets EOR hiring in 120+ countries; this does not identify the employer for a specific hire.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-9fb87024e8ad77777f9d788f3d75"],"sources":[{"id":"ww-source-9fb87024e8ad77777f9d788f3d75","url":"https://www.oysterhr.com/product/employer-of-record","title":"Employer of Record (EOR) Services | Oyster®","publisher":"Oyster"}]},{"id":"ww-fact-82a66fe634e3741a1316dc5d3502d1ff4156131ee291e0a5a4d0bbedad636e59","providerId":"oyster","key":"research.coverage_scope_variation","countryCode":null,"answer":"Current provider information distinguishes EOR in 120+ countries from broader platform coverage in 180+; its Trustpilot company-written description uses 180+ for EOR. Preserve the inconsistency and require country/role confirmation instead of treating aggregate directory/profile counts as local eligibility proof.","checkedAt":"2026-09-15T21:38:28.544055Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-5630dfc1af71cbb8df5ecec3db1c","ww-source-59d70946f5a3ade9994a971a0a2f","ww-source-aa73a3ba3d17d2c6362d932188aa","ww-source-fad6565de783e6783d232c9d99ae","ww-source-05fd3d02fb72e95fb348f416f041"],"sources":[{"id":"ww-source-5630dfc1af71cbb8df5ecec3db1c","url":"https://www.oysterhr.com/ai-info-page","title":"AI Info Page | Oyster","publisher":"Oyster"},{"id":"ww-source-59d70946f5a3ade9994a971a0a2f","url":"https://www.trustpilot.com/review/www.oysterhr.com?sort=recency","title":"Oyster Trustpilot reviews page 1","publisher":"Trustpilot"},{"id":"ww-source-aa73a3ba3d17d2c6362d932188aa","url":"https://www.trustpilot.com/review/www.oysterhr.com?page=2&sort=recency","title":"Oyster Trustpilot reviews page 2","publisher":"Trustpilot"},{"id":"ww-source-fad6565de783e6783d232c9d99ae","url":"https://www.trustpilot.com/review/www.oysterhr.com?page=3&sort=recency","title":"Oyster Trustpilot reviews page 3","publisher":"Trustpilot"},{"id":"ww-source-05fd3d02fb72e95fb348f416f041","url":"https://www.capterra.com/p/229351/Oyster/reviews/","title":"Oyster Capterra first two recent complete accounts and account gate","publisher":"Capterra"}]}],"publisherConfirmations":[]},{"id":"oyster-included","providerId":"oyster","questionId":"included","question":"What is included and what costs extra?","factIds":["country-completion-oyster-global-eor_specialist_service","ww-fact-de9798e60117a86b67128231460a215a5b76ba7d38a3991a38422b4567a870c7","ww-fact-ede4a9245592786be607d517f5aea8fdb6af30fe958134bb78fedcbea1212548"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Contracted payroll, benefits, HR, legal, expenses, immigration, insurance and implementation scope; country-specific optional charges and exclusions.","shortAnswer":"Specialist onboarding/exits and payroll, payslip, leave and expense workflows are described. Benefits packages, visas and project advice can be add-ons.","evidence":[{"id":"country-completion-oyster-global-eor_specialist_service","providerId":"oyster","key":"research.eor_specialist_service","countryCode":null,"answer":"Oyster describes country specialists for onboarding and specialist-managed exits, with local-currency payroll, employee payslips, payroll reports, leave and expense workflows. Published service features do not establish measured resolution times.","checkedAt":"2026-09-22T10:04:23.000Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["country-completion-source-oyster-eor"],"sources":[{"id":"country-completion-source-oyster-eor","url":"https://www.oysterhr.com/product/employer-of-record","title":"Oyster EOR service and specialist support","publisher":"Oyster"}]},{"id":"ww-fact-de9798e60117a86b67128231460a215a5b76ba7d38a3991a38422b4567a870c7","providerId":"oyster","key":"research.addons","countryCode":null,"answer":"Benefits packages, visas, salary insights and project HR advice are add-ons. People Partner advice is listed at USD 300 hourly.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-e9a21fc58a905618b826e86cf81c"],"sources":[{"id":"ww-source-e9a21fc58a905618b826e86cf81c","url":"https://www.oysterhr.com/pricing","title":"Oyster Pricing | Transparent, Compliant Global Hiring","publisher":"Oyster"}]},{"id":"ww-fact-ede4a9245592786be607d517f5aea8fdb6af30fe958134bb78fedcbea1212548","providerId":"oyster","key":"research.platform_workflows","countryCode":null,"answer":"Describes employee payslips, employer payroll reports, role-specific access, leave and expense workflows, integrations and specialist offboarding. These are documented features, not tested service performance.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-9fb87024e8ad77777f9d788f3d75"],"sources":[{"id":"ww-source-9fb87024e8ad77777f9d788f3d75","url":"https://www.oysterhr.com/product/employer-of-record","title":"Employer of Record (EOR) Services | Oyster®","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-entity","providerId":"oyster","questionId":"entity","question":"Who is the legal employer and can I move to my own entity?","factIds":["ww-fact-679a7100e7156dbba35642436b69a7be782bfb87edfca53eaed6fe8c17f75f41","ww-fact-2605edde84b323d473426dc369b5c13d2709dde154d2c4d1d1236d93092f97af"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Named employer, owned/partner relationship, registration/licence evidence, liability allocation and priced entity-setup/transfer scope.","shortAnswer":"Terms allow subsidiaries or third-party employers, with Oyster retaining service responsibility. Confirm the named employer and applicable liability terms.","evidence":[{"id":"ww-fact-679a7100e7156dbba35642436b69a7be782bfb87edfca53eaed6fe8c17f75f41","providerId":"oyster","key":"research.delivery_model","countryCode":null,"answer":"Terms allow subsidiaries or third-party employers; Oyster retains service responsibility and controls employment decisions.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-f791502d2ac4a17707735f5f44e5"],"sources":[{"id":"ww-source-f791502d2ac4a17707735f5f44e5","url":"https://app.oysterhr.com/legal-notices/terms","title":"Oyster · App","publisher":"Oyster"}]},{"id":"ww-fact-2605edde84b323d473426dc369b5c13d2709dde154d2c4d1d1236d93092f97af","providerId":"oyster","key":"research.indemnity_scope","countryCode":null,"answer":"Customer terms indemnify for Oyster breach and fraud/gross negligence/wilful misconduct. Employment, termination and classification indemnity is limited to cases caused by Oyster fraud, gross negligence or wilful misconduct. Indemnifying party controls defence, with consent required for specified settlements imposing payment, admissions or other obligations. Published caps and country/service-specific overriding documents must be read with these triggers.","checkedAt":"2026-09-15T21:38:28.544055Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-f791502d2ac4a17707735f5f44e5"],"sources":[{"id":"ww-source-f791502d2ac4a17707735f5f44e5","url":"https://app.oysterhr.com/legal-notices/terms","title":"Oyster · App","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-start","providerId":"oyster","questionId":"start","question":"How soon can the employee really start?","factIds":["ww-fact-3d26c9a0a0fdcce48b71fc00d3052437436e155438c4fad3ca5615ccde7e2e08"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Prerequisite checklist, KYB, signed contract, funding, country cutoff, dependencies and observed time from complete submission to legal start.","shortAnswer":"The advertised 48-hour onboarding depends on agreements, deposit/payment arrangements and complete prerequisites. It is not a universal start-time guarantee.","evidence":[{"id":"ww-fact-3d26c9a0a0fdcce48b71fc00d3052437436e155438c4fad3ca5615ccde7e2e08","providerId":"oyster","key":"research.onboarding","countryCode":null,"answer":"Onboarding requires a service agreement and deposit. Without direct debit, payment confirmation precedes employment agreement sharing. A separate IP agreement is offered. The advertised 48-hour onboarding time depends on prerequisites.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-913fe061d63b55d987444c5b223a","ww-source-9fb87024e8ad77777f9d788f3d75"],"sources":[{"id":"ww-source-913fe061d63b55d987444c5b223a","url":"https://support.oysterhr.com/hc/en-us/articles/34221595587089-Onboarding-process","title":"Onboarding process – Oyster Help Center","publisher":"Oyster"},{"id":"ww-source-9fb87024e8ad77777f9d788f3d75","url":"https://www.oysterhr.com/product/employer-of-record","title":"Employer of Record (EOR) Services | Oyster®","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-support","providerId":"oyster","questionId":"support","question":"Who fixes an urgent payroll problem?","factIds":["country-completion-oyster-global-eor_specialist_service"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Named ownership, human hours, local escalation, contractual response and resolution targets, severity definitions and observed incident outcomes.","shortAnswer":"Country specialists and specialist-managed exits are described. Comparable human hours and binding urgent-resolution targets remain to be established.","evidence":[{"id":"country-completion-oyster-global-eor_specialist_service","providerId":"oyster","key":"research.eor_specialist_service","countryCode":null,"answer":"Oyster describes country specialists for onboarding and specialist-managed exits, with local-currency payroll, employee payslips, payroll reports, leave and expense workflows. Published service features do not establish measured resolution times.","checkedAt":"2026-09-22T10:04:23.000Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["country-completion-source-oyster-eor"],"sources":[{"id":"country-completion-source-oyster-eor","url":"https://www.oysterhr.com/product/employer-of-record","title":"Oyster EOR service and specialist support","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-integrations","providerId":"oyster","questionId":"integrations","question":"Will my existing systems actually work?","factIds":["ww-fact-ede4a9245592786be607d517f5aea8fdb6af30fe958134bb78fedcbea1212548"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Named connector/version, fields, direction, frequency, permissions, country/product limits, errors/retry handling, cost and a tested workflow.","shortAnswer":"Integration capability is described at feature level. The mapped evidence does not establish a complete named-connector field map or tested recovery behaviour.","evidence":[{"id":"ww-fact-ede4a9245592786be607d517f5aea8fdb6af30fe958134bb78fedcbea1212548","providerId":"oyster","key":"research.platform_workflows","countryCode":null,"answer":"Describes employee payslips, employer payroll reports, role-specific access, leave and expense workflows, integrations and specialist offboarding. These are documented features, not tested service performance.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"provider_claim","sourceIds":["ww-source-9fb87024e8ad77777f9d788f3d75"],"sources":[{"id":"ww-source-9fb87024e8ad77777f9d788f3d75","url":"https://www.oysterhr.com/product/employer-of-record","title":"Employer of Record (EOR) Services | Oyster®","publisher":"Oyster"}]}],"publisherConfirmations":[]},{"id":"oyster-exit","providerId":"oyster","questionId":"exit","question":"What happens when I terminate or switch?","factIds":["ww-fact-33c577e7ae490617f5809071840e48561bf765de58c0b7ed4ee8c7ea4fd2d645","ww-fact-cb79a89921b4ce4b4e2b22eb2dce5e0115cdbcf82ebc3fee97dad6c576e2da67","ww-fact-bc9e8bb3618d57eaefd9021c856fee5e45d572f5c96b90ff2ad09b306c3970f3"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Notice, legal authority, final pay, service fees, statutory/settlement exposure, deposit release, transfer continuity, data export and observed completion.","shortAnswer":"Thirty days’ notice starts the exit process; fees continue until lawful termination. Transition costs and deposit credit/refund treatment require the applicable terms.","evidence":[{"id":"ww-fact-33c577e7ae490617f5809071840e48561bf765de58c0b7ed4ee8c7ea4fd2d645","providerId":"oyster","key":"research.contract_exit","countryCode":null,"answer":"Thirty days notice starts an exit process; fees continue until lawful employment termination. Customers bear transition costs except those arising solely from Oyster fraud or gross negligence.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-f791502d2ac4a17707735f5f44e5"],"sources":[{"id":"ww-source-f791502d2ac4a17707735f5f44e5","url":"https://app.oysterhr.com/legal-notices/terms","title":"Oyster · App","publisher":"Oyster"}]},{"id":"ww-fact-cb79a89921b4ce4b4e2b22eb2dce5e0115cdbcf82ebc3fee97dad6c576e2da67","providerId":"oyster","key":"research.deposit_return","countryCode":null,"answer":"Help centre describes a credit note usually 60 days after the employment end, subject to settled invoices, with possible further delay. Credits offset invoices; cash refunds are offered when no team members remain.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-5de730354a70357d7967b1caed72"],"sources":[{"id":"ww-source-5de730354a70357d7967b1caed72","url":"https://support.oysterhr.com/hc/en-us/articles/34395433312785-When-is-the-refundable-deposit-returned","title":"When is the refundable deposit returned? – Oyster Help Center","publisher":"Oyster"}]},{"id":"ww-fact-bc9e8bb3618d57eaefd9021c856fee5e45d572f5c96b90ff2ad09b306c3970f3","providerId":"oyster","key":"research.contract_deposit_release","countryCode":null,"answer":"Terms allow deposit top-ups on five days notice and return within 60 days after all amounts are received or confirmed, whichever is later.","checkedAt":"2026-09-15T19:44:11Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-f791502d2ac4a17707735f5f44e5"],"sources":[{"id":"ww-source-f791502d2ac4a17707735f5f44e5","url":"https://app.oysterhr.com/legal-notices/terms","title":"Oyster · App","publisher":"Oyster"}]}],"publisherConfirmations":[]}]}