{"schemaVersion":"eor-provider-answers-v1","snapshotAt":"2026-09-28","providerId":"remote","scope":"global_provider_documentation","industryBenchmark":{"currency":"USD","payrollBase":6000,"illustrativeSalary":5000,"illustrativeEmployerCosts":1000,"fxOnSalary":100,"fxOnEmployerCosts":20,"annualFxAtBenchmark":1440,"reportedTypicalFxRange":[0.015,0.03],"fxRate":0.02,"lifecycleFeeAllowanceRate":0.01,"highFxRate":0.04,"basis":"Illustrative monthly salary plus employer costs; FX applies only to amounts actually converted. The lifecycle allowance is an annualised budgeting reserve, not a monthly tariff.","provenance":{"type":"publisher_industry_estimate","providedAt":"2026-09-26","claim":"Publisher reports typical FX of 1.5–3%, using 2% as the planning benchmark, and lifecycle fees at an equivalent 1%, and reports some low-cost providers reaching 4% FX. No independently measured industry sample supplied."},"actualProviderRatesEstablished":false,"examples":[{"label":"USD 599 management fee at the benchmark","managementFee":599,"fx":120,"lifecycleAllowance":60,"estimatedProviderFee":779},{"label":"USD 199 management fee at the benchmark","managementFee":199,"fx":120,"lifecycleAllowance":60,"estimatedProviderFee":379},{"label":"USD 199 management fee with 4% FX","managementFee":199,"fx":240,"lifecycleAllowance":60,"estimatedProviderFee":499}]},"publicationPolicy":"Owner authorised selected pending facts for publication; original Atlas approval and source-check dates retained. No database statuses or regional scores changed.","answers":[{"id":"remote-fit","providerId":"remote","questionId":"fit","question":"Who is this provider good for?","factIds":["ww-fact-f93f884b31928895213bf313df6e4fb15946e1e0687a7fd53e5f0b74dc0c6015","ww-fact-9076d8005d71a2618eebe35b17d26699c687ccd3d4fa0aa29841eaa3ca668c9a"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Buyer size, hiring pattern, risk tolerance, hard exclusions and evidence for each recommendation.","shortAnswer":"A fit for buyers considering an owned-entity operating model and documented HRIS workflows. Check reserve requirements and the country’s actual legal arrangement.","evidence":[{"id":"ww-fact-f93f884b31928895213bf313df6e4fb15946e1e0687a7fd53e5f0b74dc0c6015","providerId":"remote","key":"research.coverage_and_delivery_model","countryCode":null,"answer":"Core pricing advertises EOR in 90+ countries; EOR marketing says 100% owned entities without third-party handoffs. Local Terms provide named entities and jurisdiction-specific assignment/consultancy arrangements, so a global owned-entity claim does not imply one identical legal model or every role is eligible. Contractor/Payroll/PEO coverage is separate. Ownership and licences were not independently verified in every country.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-bed70efc3c1b21592a298c48903d","ww-source-459955b3f09a756a40f756119205","ww-source-4f31e3e89d2ec5748758957652b7"],"sources":[{"id":"ww-source-bed70efc3c1b21592a298c48903d","url":"https://remote.com/en-in/global-hr/employer-of-record","title":"Employer of record (EOR) services | Remote","publisher":"Remote"},{"id":"ww-source-459955b3f09a756a40f756119205","url":"https://remote.com/pricing","title":"Pricing & Plans: Low Flat Rates | Remote","publisher":"Remote"},{"id":"ww-source-4f31e3e89d2ec5748758957652b7","url":"https://remote.com/policy/local-terms","title":"Local Terms | Remote","publisher":"Remote"}]},{"id":"ww-fact-9076d8005d71a2618eebe35b17d26699c687ccd3d4fa0aa29841eaa3ca668c9a","providerId":"remote","key":"research.bamboo_and_hibob_integration_limits","countryCode":null,"answer":"BambooHR sync is one-way into Remote hourly; HiBob runs every four hours with manual sync and error summaries. Both support EOR but active EOR field updates are more restricted than Global Payroll. Optional salary/title sync creates contract amendments; annual salary required and decreases may error. HiBob bank-data sync is Global Payroll-only, not EOR. Custom fields in table formats cannot sync. Integration listing says free from Remote, with third-party subscriptions potentially required; API landing capture exposed only a dynamic shell.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-4584ef1a5d4c1efdba2014d759b6","ww-source-855628b48282a57124721f1a8772","ww-source-b75495c8f8e4154e094ba6bb27b8","ww-source-564255d351244cbde9a932038ae8"],"sources":[{"id":"ww-source-4584ef1a5d4c1efdba2014d759b6","url":"https://support.remote.com/hc/en-us/articles/4412693967757-BambooHR-Integration","title":"BambooHR Integration – Remote","publisher":"Remote"},{"id":"ww-source-855628b48282a57124721f1a8772","url":"https://support.remote.com/hc/en-us/articles/8355656332813-Employee-data-sync-with-HiBob-Integration","title":"Employee data sync with HiBob Integration – Remote","publisher":"Remote"},{"id":"ww-source-b75495c8f8e4154e094ba6bb27b8","url":"https://remote.com/global-hr/integrations-for-customers","title":"Integrate Your Entire HR Tech Stack | Remote","publisher":"Remote"},{"id":"ww-source-564255d351244cbde9a932038ae8","url":"https://developer.remote.com/docs/getting-started","title":"Getting Started","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-cost","providerId":"remote","questionId":"cost","question":"What is the real-world monthly provider fee?","factIds":["full-20260911-remote-eor_fee-v2","ww-fact-1264d2db6a5eccba1bacb8e2d357fa3f7ac934bf47eb3e96e4dcd7345303c289","ww-fact-229b1fc66eabbba6bfa05d45f4ac5da0dd6d8ac4dc9077b37e545848a4fc9b48"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"A dated country quote and reconciled invoice: management, FX, recurring extras and one-off fees amortised over a stated term; salary, statutory costs and deposits separate.","shortAnswer":"USD 699 monthly management fee; USD 879 estimated real-world provider fee using our 2% FX and 1% other-fee benchmark on USD 6,000 converted payroll. The same benchmark applies to all four comparison providers. These allowances are estimates, not confirmed supplier tariffs. Salary, employer costs and refundable deposits are separate.","evidence":[{"id":"full-20260911-remote-eor_fee-v2","providerId":"remote","key":"eor_fee","countryCode":null,"answer":"Published monthly management fee: USD 699 per employee. Current public USD fee; an annual USD 599 offer was not evidenced. Salary, employer costs, reserves and other applicable charges are separate.","checkedAt":"2026-09-11T15:02:20.491Z","atlasApproval":"pending","evidenceType":"documented_provider_statement","sourceIds":["full-20260911-source-da7e7543eaba"],"sources":[{"id":"full-20260911-source-da7e7543eaba","url":"https://remote.com/pricing","title":"Remote pricing","publisher":"remote.com"}]},{"id":"ww-fact-1264d2db6a5eccba1bacb8e2d357fa3f7ac934bf47eb3e96e4dcd7345303c289","providerId":"remote","key":"research.additional_employment_costs","countryCode":null,"answer":"Employment fees include salary, taxes, benefits, allowances, expenses and agreed extras beyond management fee. Help lists immigration, background/health checks, nonstandard legal/termination work and entity-related bank or implementation costs. Value-added help claims pass-through at cost, but no complete public country rate card was obtained; the specific EOR service-cost page was unavailable. Request a line-item country quote.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-c002cf9994285b259799c31e6f2b","ww-source-edea5649f5d298d527a13f1b12ff","ww-source-5aa50f524738e1b19b22d33d715c"],"sources":[{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"},{"id":"ww-source-edea5649f5d298d527a13f1b12ff","url":"https://support.remote.com/hc/en-us/articles/17604014808589-Reconciliation-invoice-ad-hoc-service-costs-for-value-added-services-for-EOR","title":"Reconciliation invoice - ad-hoc service costs for value-added services for EOR – Remote","publisher":"Remote"},{"id":"ww-source-5aa50f524738e1b19b22d33d715c","url":"https://support.remote.com/hc/en-us/articles/43163265474061-Why-Payslip-Amounts-and-Invoice-Totals-Can-Look-Different","title":"Why Payslip Amounts and Invoice Totals Can Look Different – Remote","publisher":"Remote"}]},{"id":"ww-fact-229b1fc66eabbba6bfa05d45f4ac5da0dd6d8ac4dc9077b37e545848a4fc9b48","providerId":"remote","key":"research.monthly_fee_proration_and_offboarding_ambiguity","countryCode":null,"answer":"Management-fee help says monthly fees are not prorated, annual fees nonrefundable, and active service runs to termination date. It also says after-cutoff termination or later payment can produce next-month fees, yet its examples describe December service billed on December reconciliation despite January payroll. Wording/examples are not fully consistent; exact last fee month remains a contract-specific question.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-d6eb60d4acc8df88cae61dc3f096"],"sources":[{"id":"ww-source-d6eb60d4acc8df88cae61dc3f096","url":"https://support.remote.com/hc/en-us/articles/25839512647949-Understanding-management-fees-and-offboarding-process-with-Remote","title":"Understanding management fees and offboarding process with Remote – Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-fx","providerId":"remote","questionId":"fx","question":"What does currency conversion actually cost?","factIds":["ww-fact-3f3c631db05e88174c30fac064338b4ee9b88eb3c1bf5ba2b9d9106aa5bfdc04"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Currency pair, converted base, benchmark and timestamp, applied rate, markup, rate-lock timing, payment route and same-currency alternative.","shortAnswer":"Remote fixes an applicable FX rate monthly and its terms permit fees or margin. No universal markup percentage is established in the mapped evidence.","evidence":[{"id":"ww-fact-3f3c631db05e88174c30fac064338b4ee9b88eb3c1bf5ba2b9d9106aa5bfdc04","providerId":"remote","key":"research.fx_method_and_margin","countryCode":null,"answer":"Remote FX rate is fixed for each month across relevant invoices; help describes 12 billing and 70+ salary currencies and rate variation with volume, volatility and conversion/holding risk. Service terms expressly permit FX transaction fees or margin and payment-method charges. No universal markup percentage or independently reconciled market-rate comparison obtained.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-2103879580cadf860bd8b387bda0","ww-source-c002cf9994285b259799c31e6f2b","ww-source-4c24fe193008a14feae6574701f7"],"sources":[{"id":"ww-source-2103879580cadf860bd8b387bda0","url":"https://support.remote.com/hc/en-us/articles/33271144977421-Remote-FX-rate","title":"Remote FX rate – Remote","publisher":"Remote"},{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"},{"id":"ww-source-4c24fe193008a14feae6574701f7","url":"https://support.remote.com/hc/en-us/articles/5341801297421-How-do-I-view-the-breakdown-per-employee-for-my-invoice","title":"How do I view the breakdown per employee for my invoice? – Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-cash","providerId":"remote","questionId":"cash","question":"How much cash is needed upfront and when is it returned?","factIds":["ww-fact-479bc599284e9bc1501c54b714e61e8c77e74302a9a99e8e23e50252c8a46663","ww-fact-d939c1d190050bf236322e60c09ce52d2d6862defe63fdaf6213404912dce5da"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Deposit basis and triggers, payroll prefunding, due dates, refund conditions and deadline, custody protection and a worked cash timeline.","shortAnswer":"Reserves depend on exposure, country and contract terms; 30-day invoice terms can require a month of gross salary plus mandatory employer costs. A fixed refund deadline is not established.","evidence":[{"id":"ww-fact-479bc599284e9bc1501c54b714e61e8c77e74302a9a99e8e23e50252c8a46663","providerId":"remote","key":"research.reserve_triggers_and_basis","countryCode":null,"answer":"Reserve assessment considers account exposure, country, late payment and enhanced contractual terms. Help says 30-day invoice terms require one month reserve for all employees, based on gross salary plus mandatory employer costs. Longer notice, guaranteed severance, seniority recognition and restrictive covenants can add reserves. Seniority guidance lists one month for 2–4 years and two months for 4–5 years, with the boundary requiring confirmation. EOR/COR scope differs from ordinary contractor management. Help landing-page no-upfront-deposit wording is qualified by these policies.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-bbff7a1c64645480d94de49031d8","ww-source-6b6d258498ae74160a7c7b1c1432","ww-source-0b7abe97fccd601abe04c1db22b2"],"sources":[{"id":"ww-source-bbff7a1c64645480d94de49031d8","url":"https://support.remote.com/hc/en-us/articles/12695731865229-What-is-a-reserve-payment-under-the-Employer-of-Record-EOR-product","title":"What is a reserve payment? – Remote","publisher":"Remote"},{"id":"ww-source-6b6d258498ae74160a7c7b1c1432","url":"https://support.remote.com/hc/en-us/articles/12695832415629-How-much-is-a-reserve-payment","title":"How much is a reserve payment? – Remote","publisher":"Remote"},{"id":"ww-source-0b7abe97fccd601abe04c1db22b2","url":"https://support.remote.com/hc/en-us","title":"Remote","publisher":"Remote"}]},{"id":"ww-fact-d939c1d190050bf236322e60c09ce52d2d6862defe63fdaf6213404912dce5da","providerId":"remote","key":"research.reserve_return_and_credit_risk","countryCode":null,"answer":"Unused reserve is credited/refunded after resignation/termination or cancelled onboarding once termination costs and outstanding balances are settled. Terms permit reserves, standby letters of credit/guarantees and offset against fees. No fixed refund deadline, client-money segregation guarantee, interest or insolvency protection established in inspected sources.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-bbff7a1c64645480d94de49031d8","ww-source-ee5160e6ea8b90044a2f85aa345e","ww-source-c002cf9994285b259799c31e6f2b"],"sources":[{"id":"ww-source-bbff7a1c64645480d94de49031d8","url":"https://support.remote.com/hc/en-us/articles/12695731865229-What-is-a-reserve-payment-under-the-Employer-of-Record-EOR-product","title":"What is a reserve payment? – Remote","publisher":"Remote"},{"id":"ww-source-ee5160e6ea8b90044a2f85aa345e","url":"https://support.remote.com/hc/en-us/articles/12695836286861-When-is-a-reserve-refunded","title":"When is a reserve refunded? – Remote","publisher":"Remote"},{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-coverage","providerId":"remote","questionId":"coverage","question":"Can I hire this person in this country?","factIds":["ww-fact-f93f884b31928895213bf313df6e4fb15946e1e0687a7fd53e5f0b74dc0c6015","ww-fact-d715cb7ddc56981e24d90c8a1ae4d1ea53f05ab84318b70bcfb891c6b58d531f"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Country, role, nationality/right to work, visa route, collective agreement, restrictions and a current eligibility confirmation.","shortAnswer":"Core pricing advertises EOR in 90+ countries. The owned-entity claim does not settle every role, licence or immigration route.","evidence":[{"id":"ww-fact-f93f884b31928895213bf313df6e4fb15946e1e0687a7fd53e5f0b74dc0c6015","providerId":"remote","key":"research.coverage_and_delivery_model","countryCode":null,"answer":"Core pricing advertises EOR in 90+ countries; EOR marketing says 100% owned entities without third-party handoffs. Local Terms provide named entities and jurisdiction-specific assignment/consultancy arrangements, so a global owned-entity claim does not imply one identical legal model or every role is eligible. Contractor/Payroll/PEO coverage is separate. Ownership and licences were not independently verified in every country.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-bed70efc3c1b21592a298c48903d","ww-source-459955b3f09a756a40f756119205","ww-source-4f31e3e89d2ec5748758957652b7"],"sources":[{"id":"ww-source-bed70efc3c1b21592a298c48903d","url":"https://remote.com/en-in/global-hr/employer-of-record","title":"Employer of record (EOR) services | Remote","publisher":"Remote"},{"id":"ww-source-459955b3f09a756a40f756119205","url":"https://remote.com/pricing","title":"Pricing & Plans: Low Flat Rates | Remote","publisher":"Remote"},{"id":"ww-source-4f31e3e89d2ec5748758957652b7","url":"https://remote.com/policy/local-terms","title":"Local Terms | Remote","publisher":"Remote"}]},{"id":"ww-fact-d715cb7ddc56981e24d90c8a1ae4d1ea53f05ab84318b70bcfb891c6b58d531f","providerId":"remote","key":"research.immigration_scope","countryCode":null,"answer":"Immigration Guidance is for existing customers relocating a new nonresident hire or an existing Remote employee. It assesses pathways, timelines, obligations and estimated costs; people already resident with work rights use a separate eligibility check. Mobility and visa services may incur extra charges. No universal sponsorship guarantee or complete country/permit eligibility validation obtained.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-a5749a4693f0a153d505786dfd7d","ww-source-edea5649f5d298d527a13f1b12ff"],"sources":[{"id":"ww-source-a5749a4693f0a153d505786dfd7d","url":"https://support.remote.com/hc/en-us/articles/31105248492301-What-is-Immigration-Guidance-for-relocation-for-EOR-clients","title":"What is Immigration Guidance - for relocation for EOR clients? – Remote","publisher":"Remote"},{"id":"ww-source-edea5649f5d298d527a13f1b12ff","url":"https://support.remote.com/hc/en-us/articles/17604014808589-Reconciliation-invoice-ad-hoc-service-costs-for-value-added-services-for-EOR","title":"Reconciliation invoice - ad-hoc service costs for value-added services for EOR – Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-included","providerId":"remote","questionId":"included","question":"What is included and what costs extra?","factIds":["ww-fact-1264d2db6a5eccba1bacb8e2d357fa3f7ac934bf47eb3e96e4dcd7345303c289","ww-fact-80bd87a3197c3fd1efee7c4efc31cc5f48c16a5fd4bc97da34b1bdc2b261e67e"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Contracted payroll, benefits, HR, legal, expenses, immigration, insurance and implementation scope; country-specific optional charges and exclusions.","shortAnswer":"Payroll and employee workflows are documented. Immigration, checks and nonstandard legal or termination work can add costs; request the country schedule.","evidence":[{"id":"ww-fact-1264d2db6a5eccba1bacb8e2d357fa3f7ac934bf47eb3e96e4dcd7345303c289","providerId":"remote","key":"research.additional_employment_costs","countryCode":null,"answer":"Employment fees include salary, taxes, benefits, allowances, expenses and agreed extras beyond management fee. Help lists immigration, background/health checks, nonstandard legal/termination work and entity-related bank or implementation costs. Value-added help claims pass-through at cost, but no complete public country rate card was obtained; the specific EOR service-cost page was unavailable. Request a line-item country quote.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-c002cf9994285b259799c31e6f2b","ww-source-edea5649f5d298d527a13f1b12ff","ww-source-5aa50f524738e1b19b22d33d715c"],"sources":[{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"},{"id":"ww-source-edea5649f5d298d527a13f1b12ff","url":"https://support.remote.com/hc/en-us/articles/17604014808589-Reconciliation-invoice-ad-hoc-service-costs-for-value-added-services-for-EOR","title":"Reconciliation invoice - ad-hoc service costs for value-added services for EOR – Remote","publisher":"Remote"},{"id":"ww-source-5aa50f524738e1b19b22d33d715c","url":"https://support.remote.com/hc/en-us/articles/43163265474061-Why-Payslip-Amounts-and-Invoice-Totals-Can-Look-Different","title":"Why Payslip Amounts and Invoice Totals Can Look Different – Remote","publisher":"Remote"}]},{"id":"ww-fact-80bd87a3197c3fd1efee7c4efc31cc5f48c16a5fd4bc97da34b1bdc2b261e67e","providerId":"remote","key":"research.employee_portal_mobile_and_leave","countryCode":null,"answer":"Remote documents iOS/Android access to employment documents, payslips, leave and receipt-based expenses. Leave dashboard shows balances, location holidays and request history; requests support partial days using an eight-hour baseline and are approved by the customer manager, not Remote. No hands-on usability or country-specific app/portal parity test performed. Country tax/benefit administration can still involve local requirements outside this interface.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-9ce982e57988c2b38ef3d2791a62","ww-source-154d0d8287c2115cbf846460f0b7","ww-source-155bc0b3020c8b303c4745b64668"],"sources":[{"id":"ww-source-9ce982e57988c2b38ef3d2791a62","url":"https://support.remote.com/hc/en-us/articles/10644936596109-How-do-I-download-the-Remote-employee-mobile-app","title":"How do I download the Remote employee mobile app? – Remote","publisher":"Remote"},{"id":"ww-source-154d0d8287c2115cbf846460f0b7","url":"https://support.remote.com/hc/en-us/articles/37889552284429-View-and-request-time-off","title":"View and request time off – Remote","publisher":"Remote"},{"id":"ww-source-155bc0b3020c8b303c4745b64668","url":"https://support.remote.com/hc/en-us/articles/4410446893965-What-is-the-payroll-cutoff","title":"What is the payroll cutoff? – Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-entity","providerId":"remote","questionId":"entity","question":"Who is the legal employer and can I move to my own entity?","factIds":["ww-fact-f93f884b31928895213bf313df6e4fb15946e1e0687a7fd53e5f0b74dc0c6015","ww-fact-6ba8b83ecca07c932572286dd7cdbf5d10066d580ec0a7d594f6505ce5ed054b"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Named employer, owned/partner relationship, registration/licence evidence, liability allocation and priced entity-setup/transfer scope.","shortAnswer":"Remote markets owned entities; local terms describe specific employers and legal arrangements. Confirm the relevant entity and responsibility chain.","evidence":[{"id":"ww-fact-f93f884b31928895213bf313df6e4fb15946e1e0687a7fd53e5f0b74dc0c6015","providerId":"remote","key":"research.coverage_and_delivery_model","countryCode":null,"answer":"Core pricing advertises EOR in 90+ countries; EOR marketing says 100% owned entities without third-party handoffs. Local Terms provide named entities and jurisdiction-specific assignment/consultancy arrangements, so a global owned-entity claim does not imply one identical legal model or every role is eligible. Contractor/Payroll/PEO coverage is separate. Ownership and licences were not independently verified in every country.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-bed70efc3c1b21592a298c48903d","ww-source-459955b3f09a756a40f756119205","ww-source-4f31e3e89d2ec5748758957652b7"],"sources":[{"id":"ww-source-bed70efc3c1b21592a298c48903d","url":"https://remote.com/en-in/global-hr/employer-of-record","title":"Employer of record (EOR) services | Remote","publisher":"Remote"},{"id":"ww-source-459955b3f09a756a40f756119205","url":"https://remote.com/pricing","title":"Pricing & Plans: Low Flat Rates | Remote","publisher":"Remote"},{"id":"ww-source-4f31e3e89d2ec5748758957652b7","url":"https://remote.com/policy/local-terms","title":"Local Terms | Remote","publisher":"Remote"}]},{"id":"ww-fact-6ba8b83ecca07c932572286dd7cdbf5d10066d580ec0a7d594f6505ce5ed054b","providerId":"remote","key":"research.identity_and_contracting_entities","countryCode":null,"answer":"Remote founded in 2019; current leadership lists Job van der Voort CEO/co-founder and Marcelo Lebre president/co-founder. August 2026 service terms contract US-address customers with Remote Technology Services Inc and non-US customers with Remote Europe Holding BV (Dutch registration 76348946), plus servicing/invoicing affiliates. Local Terms name employing entities, including UK Remote Technology Services Ltd 12387671 and Netherlands Remote BV 76389197. UK registry confirms active incorporation on 6 January 2020; this is subsidiary history, not group founding.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"research_assessment","sourceIds":["ww-source-0c644e983cffeee90decc51c8f39","ww-source-c002cf9994285b259799c31e6f2b","ww-source-4f31e3e89d2ec5748758957652b7","ww-source-42c23d39f7a2311dba10b33b5a67"],"sources":[{"id":"ww-source-0c644e983cffeee90decc51c8f39","url":"https://remote.com/about","title":"About Remote | Remote","publisher":"Remote"},{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"},{"id":"ww-source-4f31e3e89d2ec5748758957652b7","url":"https://remote.com/policy/local-terms","title":"Local Terms | Remote","publisher":"Remote"},{"id":"ww-source-42c23d39f7a2311dba10b33b5a67","url":"https://find-and-update.company-information.service.gov.uk/company/12387671","title":"REMOTE TECHNOLOGY SERVICES LTD overview - Find and update company information - GOV.UK","publisher":"Companies House"}]}],"publisherConfirmations":[]},{"id":"remote-start","providerId":"remote","questionId":"start","question":"How soon can the employee really start?","factIds":["ww-fact-4edd426e6ba03b1653ce4b986deeb89153637922ea32dd89c2414cddf7749d1d","ww-fact-c3ddbb819d147559f73ff9b917fad4d64cf61aaa81d8dbebd46ea380be51090d"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Prerequisite checklist, KYB, signed contract, funding, country cutoff, dependencies and observed time from complete submission to legal start.","shortAnswer":"KYB approval, worker information and contracts precede completed onboarding and payments. A usual 24-hour KYB check is not a guaranteed employment start.","evidence":[{"id":"ww-fact-4edd426e6ba03b1653ce4b986deeb89153637922ea32dd89c2414cddf7749d1d","providerId":"remote","key":"research.onboarding_and_kyb","countryCode":null,"answer":"EOR onboarding chooses Remote entity, managing/billing entities, saves drafts and invites self-enrolment; an invitation does not automatically provide an employment contract. First invitation triggers KYB; onboarding completion and all worker payments wait for approval. KYB help says checks usually finish within 24 hours after complete information, subject to additional documents and possible reserve. Remote may refuse engagements on eligibility/regulatory grounds; no independently tested start-time guarantee.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-83840a3e9569d010a04df2f3bb7f","ww-source-df3aa499a8a7bb33e7f4924b01e5","ww-source-c002cf9994285b259799c31e6f2b"],"sources":[{"id":"ww-source-83840a3e9569d010a04df2f3bb7f","url":"https://support.remote.com/hc/en-us/articles/5764729689485-How-to-add-a-new-EOR-employee","title":"How to add a new EOR employee – Remote","publisher":"Remote"},{"id":"ww-source-df3aa499a8a7bb33e7f4924b01e5","url":"https://support.remote.com/hc/en-us/articles/12696640919949-KYB-review-Why-your-company-account-is-under-review-and-what-it-means-for-payments","title":"KYB review: Why your company account is under review and what it means for payments – Remote","publisher":"Remote"},{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"}]},{"id":"ww-fact-c3ddbb819d147559f73ff9b917fad4d64cf61aaa81d8dbebd46ea380be51090d","providerId":"remote","key":"research.payroll_cutoffs_and_correction_limits","countryCode":null,"answer":"May 2026 EOR cutoff help: default 11th at 23:59 UTC, specified countries including Germany/India/Netherlands/South Africa use 16th, with semi-monthly and other exceptions. Contract amendments must be submitted by the 5th. Late approvals normally move to next payroll; off-cycle payments generally unavailable for late requests. Serbia changes require physical director/employee signatures. These submission rules do not establish a guaranteed response to provider-caused payroll errors.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-155bc0b3020c8b303c4745b64668"],"sources":[{"id":"ww-source-155bc0b3020c8b303c4745b64668","url":"https://support.remote.com/hc/en-us/articles/4410446893965-What-is-the-payroll-cutoff","title":"What is the payroll cutoff? – Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-support","providerId":"remote","questionId":"support","question":"Who fixes an urgent payroll problem?","factIds":["ww-fact-38d7a55f02d9ea9d33d6d64627d257d291d3696b88e1deb7945958914e34c48b"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Named ownership, human hours, local escalation, contractual response and resolution targets, severity definitions and observed incident outcomes.","shortAnswer":"RemoteAI operates 24/7; human Live Messaging is 24/5, with general email targeting a reply within 24 hours. Buyer feedback supplied to our editor describes challenges reaching effective help. Confirm who owns urgent payroll issues: a response target is not a resolution commitment or a dedicated specialist.","supplementalEvidence":[{"summary":"Our editor reports buyer feedback about difficulty reaching effective human support. This describes service experience, separately from published channel opening hours.","sourceType":"buyer_feedback_supplied_by_editor","receivedAt":"2026-09-28","sourceUrls":[]}],"evidence":[{"id":"ww-fact-38d7a55f02d9ea9d33d6d64627d257d291d3696b88e1deb7945958914e34c48b","providerId":"remote","key":"research.support_channels_and_escalation","countryCode":null,"answer":"Support help distinguishes 24/7 RemoteAI from human Live Messaging 24/5; users can ask for a person, create tickets and track them with Support Monitor. General email aims for a response within 24 hours. AI cannot read attached screenshots; local specialists may require internal escalation. Global Payroll email/SLA is product-specific and not an EOR resolution guarantee. No signed urgent-payroll resolution SLA inspected.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-110f68dc57bdfa825d4a202ccea5"],"sources":[{"id":"ww-source-110f68dc57bdfa825d4a202ccea5","url":"https://support.remote.com/hc/en-us/articles/13279781622669-How-do-I-contact-Remote-for-support","title":"How do I contact Remote for support? – Remote","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-integrations","providerId":"remote","questionId":"integrations","question":"Will my existing systems actually work?","factIds":["ww-fact-9076d8005d71a2618eebe35b17d26699c687ccd3d4fa0aa29841eaa3ca668c9a"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Named connector/version, fields, direction, frequency, permissions, country/product limits, errors/retry handling, cost and a tested workflow.","shortAnswer":"BambooHR sync is hourly and one-way into Remote; HiBob typically runs every four hours. EOR field limits differ from Global Payroll, including bank data.","evidence":[{"id":"ww-fact-9076d8005d71a2618eebe35b17d26699c687ccd3d4fa0aa29841eaa3ca668c9a","providerId":"remote","key":"research.bamboo_and_hibob_integration_limits","countryCode":null,"answer":"BambooHR sync is one-way into Remote hourly; HiBob runs every four hours with manual sync and error summaries. Both support EOR but active EOR field updates are more restricted than Global Payroll. Optional salary/title sync creates contract amendments; annual salary required and decreases may error. HiBob bank-data sync is Global Payroll-only, not EOR. Custom fields in table formats cannot sync. Integration listing says free from Remote, with third-party subscriptions potentially required; API landing capture exposed only a dynamic shell.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-4584ef1a5d4c1efdba2014d759b6","ww-source-855628b48282a57124721f1a8772","ww-source-b75495c8f8e4154e094ba6bb27b8","ww-source-564255d351244cbde9a932038ae8"],"sources":[{"id":"ww-source-4584ef1a5d4c1efdba2014d759b6","url":"https://support.remote.com/hc/en-us/articles/4412693967757-BambooHR-Integration","title":"BambooHR Integration – Remote","publisher":"Remote"},{"id":"ww-source-855628b48282a57124721f1a8772","url":"https://support.remote.com/hc/en-us/articles/8355656332813-Employee-data-sync-with-HiBob-Integration","title":"Employee data sync with HiBob Integration – Remote","publisher":"Remote"},{"id":"ww-source-b75495c8f8e4154e094ba6bb27b8","url":"https://remote.com/global-hr/integrations-for-customers","title":"Integrate Your Entire HR Tech Stack | Remote","publisher":"Remote"},{"id":"ww-source-564255d351244cbde9a932038ae8","url":"https://developer.remote.com/docs/getting-started","title":"Getting Started","publisher":"Remote"}]}],"publisherConfirmations":[]},{"id":"remote-exit","providerId":"remote","questionId":"exit","question":"What happens when I terminate or switch?","factIds":["ww-fact-6d0b09fff05d98dcbc59e2cb221065d63cc3e89f0e7180be5d352d7f66ea1a8f","ww-fact-09593851ad68a43b5da027ad1cdec258b33b7d996fc59d3edb1eeadc1cacd180","ww-fact-d939c1d190050bf236322e60c09ce52d2d6862defe63fdaf6213404912dce5da"],"scope":"global_provider_documentation","countryCode":null,"publicationStatus":"owner_authorised_pending","missingFor9":"Notice, legal authority, final pay, service fees, statutory/settlement exposure, deposit release, transfer continuity, data export and observed completion.","shortAnswer":"An annual commitment can outlast the employee’s employment. Remote’s terms describe nonrefundable annual fees and, for some Order Forms, remaining minimum commitments or early-termination charges. A monthly price does not necessarily mean monthly cancellation. Check your signed Order Form, renewal deadline and remaining fees before switching.","evidence":[{"id":"ww-fact-6d0b09fff05d98dcbc59e2cb221065d63cc3e89f0e7180be5d352d7f66ea1a8f","providerId":"remote","key":"research.termination_and_outgoing_transfer","countryCode":null,"answer":"EOR termination requests require legal/agreement review before communication to the worker; Remote may lead or join local conversations and flags extra legal costs. No universal turnaround is promised. Outgoing transfer to own entity/another EOR is documented as employee resignation through platform, not automatic preservation of tenure/benefits. Equity responsibilities shift at transfer; post-employment option exercises may still require Remote tax handling when vesting occurred during employment.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-c4c479f909b7ed20b6fb8aa38d35","ww-source-cd14f09bbaa4eb69b38f9e11534c","ww-source-b96e5fed80de9ad2a3f34e6629e8"],"sources":[{"id":"ww-source-c4c479f909b7ed20b6fb8aa38d35","url":"https://support.remote.com/hc/en-us/articles/4411585179661-How-can-I-terminate-an-employee","title":"How can I terminate an employee? – Remote","publisher":"Remote"},{"id":"ww-source-cd14f09bbaa4eb69b38f9e11534c","url":"https://support.remote.com/hc/en-us/articles/9538310352781-How-do-I-transfer-an-employee-in-house-or-to-another-EOR","title":"How do I transfer an employee in-house or to another EOR? – Remote","publisher":"Remote"},{"id":"ww-source-b96e5fed80de9ad2a3f34e6629e8","url":"https://support.remote.com/hc/en-us/articles/44603720421901-What-happens-to-an-employee-s-equity-when-they-leave-Remote","title":"What happens to an employee's equity when they leave Remote? – Remote","publisher":"Remote"}]},{"id":"ww-fact-09593851ad68a43b5da027ad1cdec258b33b7d996fc59d3edb1eeadc1cacd180","providerId":"remote","key":"research.order_form_termination_costs","countryCode":null,"answer":"For MCV Order Forms terminated early, remaining MCV shortfalls for each remaining contract year become payable except qualifying Remote material breach. Multi-year zero-MCV price-lock termination costs 50% of average estimated annual fees invoiced per month times remaining months. One-year zero-MCV PAYG termination may remove volume discounts. Order Form fees are nonrefundable/noncancellable; obtain the signed form before relying on 30-day convenience termination.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-87a08c366614f66ae550d974f087","ww-source-c002cf9994285b259799c31e6f2b"],"sources":[{"id":"ww-source-87a08c366614f66ae550d974f087","url":"https://remote.com/policy/order-form-terms-and-conditions","title":"Order Form Terms and Conditions | Remote","publisher":"Remote"},{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"}]},{"id":"ww-fact-d939c1d190050bf236322e60c09ce52d2d6862defe63fdaf6213404912dce5da","providerId":"remote","key":"research.reserve_return_and_credit_risk","countryCode":null,"answer":"Unused reserve is credited/refunded after resignation/termination or cancelled onboarding once termination costs and outstanding balances are settled. Terms permit reserves, standby letters of credit/guarantees and offset against fees. No fixed refund deadline, client-money segregation guarantee, interest or insolvency protection established in inspected sources.","checkedAt":"2026-09-16T02:44:35.482089Z","atlasApproval":"pending","evidenceType":"document_supported","sourceIds":["ww-source-bbff7a1c64645480d94de49031d8","ww-source-ee5160e6ea8b90044a2f85aa345e","ww-source-c002cf9994285b259799c31e6f2b"],"sources":[{"id":"ww-source-bbff7a1c64645480d94de49031d8","url":"https://support.remote.com/hc/en-us/articles/12695731865229-What-is-a-reserve-payment-under-the-Employer-of-Record-EOR-product","title":"What is a reserve payment? – Remote","publisher":"Remote"},{"id":"ww-source-ee5160e6ea8b90044a2f85aa345e","url":"https://support.remote.com/hc/en-us/articles/12695836286861-When-is-a-reserve-refunded","title":"When is a reserve refunded? – Remote","publisher":"Remote"},{"id":"ww-source-c002cf9994285b259799c31e6f2b","url":"https://remote.com/policy/terms-of-service","title":"Terms of service | Remote","publisher":"Remote"}]}],"publisherConfirmations":[]}]}